Shipping Policy
Andorra & Europe Shipping
I offer shipping throughout Andorra and across Europe. In many cases, shipping costs are included in the price of the artwork. Each piece is carefully and professionally packaged to ensure it arrives safely, and all shipments include tracking for your peace of mind.
For oversized artworks, the painting may be carefully removed from its stretcher bars and shipped rolled in a protective tube. Once received, the piece can be re-stretched and framed in your local city. This method significantly reduces the risk of damage during transit and is considered the safest way to ship large-scale works.
I am always happy to guide collectors through the re-stretching and framing process and can assist you in finding a trusted professional in your area if needed.
If you have any questions regarding shipping or delivery, please feel free to contact me at:
kata@katalinamavares.com
WORLDWIDE SHIPPING — CONTACT FOR A QUOTE
I am pleased to offer worldwide shipping for collectors beyond Andorra and Europe. For these destinations, shipping and professional packaging costs are not included in the listed price of the artwork and will be calculated individually.
Each piece is carefully prepared and packaged to ensure it arrives safely, and all shipments include tracking for your peace of mind.
If you would like your artwork to be shipped internationally, please contact me directly at kata@katalinamavares.com. Kindly include the title of the artwork and your location so I can provide an accurate shipping quote and determine the safest and most efficient method for delivery.
I will be delighted to assist you throughout the process and ensure that your artwork reaches you with the utmost care.
REFOUND POLICY
Due to the unique and one-of-a-kind nature of original artworks, all sales are final. Therefore, I do not accept returns or offer refunds for purchases made through this website.
I encourage you to review all details of the artwork carefully before completing your purchase. If you have any questions or would like additional information—such as images, videos, or guidance on how the piece may fit within your space, I will be delighted to assist you.
Please note that limited edition prints are also non-refundable unless they arrive damaged or defective. In such cases, please contact me within 7 days of delivery.
Your confidence and satisfaction are very important to me, and I am always happy to help ensure that the artwork you choose feels perfect for you.
For any inquiries, please feel free to contact me at:
kata@katalinamavares.com